Nonverbal Communication Any communicative interaction involves two main components in terms of how people are perceived: verbal, or what words are spoken, and nonverbal, signals such as facial expressions, posture, verbal intonations and other gestures. Many people believe that words convey the main messages, but in reality it is nonverbal signals. The hypothesis behind this research paper was: Facial expressions directly affect how a person is perceived. A brief bibliographic search confirmed this hypothesis. Every communicative interaction has two parts: the verbal and the non-verbal. Furthermore, every person always communicates even when they don't say a word, so it is possible to send an exclusively non-verbal message but it is not possible to send an exclusively verbal message. Nonverbal cues in interaction are always more powerful indicators of what a speaker means and feels. Let's consider a very simple example: a mother tells her two-year-old to stop running around the house but as she gives her direction, he smiles. The child receives two messages: verbally to stop running; in non-verbal terms the smile means that the mother is satisfied with what she is doing. Which direction will the child follow; probably, the second: mom is happy regardless of his words, so she will continue doing what she was doing. These types of communication interpretation conflicts occur numerous times a day. Here's another example from the survey questions. The manager said she is available if you have a problem and need to talk to her. You make an appointment, you walk in and within a few minutes she receives a phone call which she answers and spends five minutes talking to the caller. Are you likely to believe she is interested in what you are saying? No, in fact you probably feel like you're not very important; you may feel embarrassed and try to make excuses to leave. Nonverbal cues involve everything except the spoken word which includes: body posture and facial expressions, gestures, eyebrows, eyes, tone of voice, speed of speaking, inflections, volume and proximity. Even your clothing sends messages to others. Each area of ​​the nonverbal has the power to send a message; combined they tell the listener what is meant and what is felt. The power of the nonverbal cannot be overstated; will almost always be… the center of the paper… individuals are perceived based on their facial expressions more than the words they say are supported by the literature. Nonverbal cues of all kinds have a direct impact on how a person is perceived; Facial expressions are extremely crucial in this impression. Bibliography Burgoon, JK Buller, DB and Woodall WG (1989). Nonverbal communication: the unspoken dialogue. New York: Harper & Row. Cherney, Marcia and Tynan, Susan. (1989). Communicate. NY: Dorset. Chevrier, Donna. (1994, July). Let's face it. CMA Magazine, Vol. 68, pp. 26 - 27.Elgin, Suzette Haden. (1980). The delicate art of verbal self-defense. NY: Prentice-Hall. Hickson, M. I., & Stacks, D. W. (1989). Non-verbal communication: studies and applications. Dubuque, Iowa: Wm. C. Brown, 1989. Jackson, Daryl. (1993). "Nonverbal signals." Communications Briefing, Vol. 8, no. 3, pp. 1-2. Knapp, M. L. (1992). Nonverbal communication in human interaction. Orlando: Holt, Rinehart and Winston.Leathers, Dale G. (1986). Successful nonverbal communication: principles and applications. NY: Macmillan Publishing Company. Nolen, William E. (1995, April). Read people. Internal Auditor, Vol. 52, pages. 48 - 52.