So you should be able to handle them all. He should know how to work in a “multicultural environment”.23} The project manager should not be a computer expert but should have some “basic knowledge of office software”. Should be able to handle some of the essential IT tools for project management. • Soft skills or human relations skills:24} The most essential and important skills as a manager are “leadership skills”. The project manager should be a good leader who can manage the team really well.25} “Good planning” is really essential to achieve a good project. The project manager should be a good planner so that he can make all the calls at the essential and crucial time.26} In human beings the most important skill is character. “Good character” can make a big difference in the team.27} The Project Manager must develop projects for clients. So he should know all the needs of the customers and should be “customer oriented”.28} As a project manager, you should be “a good mentor”, teacher and coach. He should help his team members at every stage and try to improve them