A truly successful leader must not only master the necessary business skills, the technology that makes a business efficient, but the greatest tool for success is the art of communication, so you can share your ideas and are understood and implemented using every communication tool available. A common denominator among managers who fail in business and life is the result of an inability to overcome barriers to communication, these are often the result of a lack of adequate communication skills, prejudices, lack of information, loss of contact, culture and culture. linguistic differences. “A national survey conducted by the U.S. Department of Labor concluded that 20% of all U.S. managers lack effective communication skills” (Gordon, 2000, p. 158). “Leaders take communication seriously. Many leadership scholars advocate lessons in speech and presentation skills for those who wish to share vital messages of vision and purpose with those under their influence. Yet, despite all the writing and speaking , elocution lessons and presentation skills seminars, it is surprising to realize that only 7-10% of our normal day is verbal” (Nidert, 1999, pp. 153-154). our time preparing for spoken conversations and we don't have time to learn how our nonverbal communications influence how our message is heard, we rarely consider how our body language influences that message” The inconsistency between language and action will undo what is said, no matter what is said, no matter how often, loudly, eloquently, or clearly spoken. If your speech does not match your behavior, those within your sphere of influence will, over time, begin to discount what you say in favor of what you have not said” (Nidert, 1999, p. 155). ...... half of the paper ...... A common denominator among managers who fail in business and life is the result of an inability to overcome barriers to communication. Works Citedde Janasz, S.C., Dowd, K.O., & Schnieder, B.Z. (2009). Interpersonal skills in the organization. New York: McGraw-Hill/Irwin.Dotlich, D.C. (1998). Synergy: Why connections between business units fail so often and how to make them work. Oxford: Capstone Publishing Ltd. Gordon, E. E. (2000). Skill Wars: Winning the Battle for Productivity and Profit. Boston: Butterworth-Heinemann.Jones, T. E. (1999). If it's broken, you can imagine it: overcoming workplace dysfunction. New York: AMACOM. Nidert, D. (1999). The four seasons of leadership. Provo: Utah Leadership Excellence. Osblad, J. S., Turner, M. E., Kolb, D. A., & M., R. I. (2007). The organizational behavior reader. Upper Saddle River: Pearson Prentice Hall.