The definition can vary from universities to financial institutions such as the Treasury, from public and private sectors to non-profit organizations. This will help determine the scope in a granular way. 2. Start at the top by communicating the importance of KM and explaining how it fits into the overall success of the organization. Aligning KM with business objectives is a great place to start. Executive leadership must make this a priority throughout the organization, from top to bottom. 3. Identify stakeholders from every part of the organization to develop standards, metadata, data classification, and security roles. 4. If it is an international implementation, include stakeholders from other countries; decide how to use translation features to break language barriers. 5. If it's a hybrid cloud environment, decide what data goes where. If it's the public sector, decide how "right to know" laws will impact your decision to store on-premise or in the cloud. 6. Make it easier for users to classify and categorize data. If the metadata has hundreds of parameters, it is difficult for users to follow them on a daily basis. 7. Train end users on security classification and audit them regularly. You don't want sensitive data to be accidentally classified as public and available