Age does not define a person's ability to be a leader, but the generation they grew up in can have a substantial impact on how they lead. This is particularly evident in structural preferences and communication styles. The way we interact socially tends to reflect the cultural values and norms of the time. Communication is also affected by changes in the language and methods used to communicate. However, despite generational differences in communication, there are some communication skills that are universal across the ages. I was born in the mid-1980s, which makes me a member of Generation Y, also known as the Millennial generation. According to Ng, Schweitzer, and Lyons (2010) members of this generation tend to focus on the individualistic aspects of a job, rapid career development, interpersonal relationships, and work-life balance. A strong leader of the Millennial generation is likely to value individuality and acceptance, personal development, and hands-on interaction with their team. Studies also show that they are stronger than the previous generation in terms of adaptability and customer orientation, while they are not as well organized (Sinar, 2013). The shift in values from one generation to the next has impacted the way organizations operate. Many organizations were unprepared for the influx of the Millennial generation and the new ideas they brought to the table. Ng et al. (2010) explain that “North America's changing demographics have created a crisis in organizations as they seek to recruit and retain the millennial generation, which presumably holds values, attitudes, and expectations that are significantly different from those of the worker generations that have them preceded " (page 1). ...... half of the article ...... host-com.csuglobal.idm.oclc.org/login.aspx?direct=true&db=f5h&AN=87688725&site=ehost- liveClark, D. (2013). Retrieved from http://www.nwlink.com/~donclarkKUBIATKO, M. (2013). Comparison of different age groups on attitudes towards and use of ICT of Education: Theory and Practice, 13(2), 1263-1272.Ng, E., Schweitzer, L., & Lyons, S. (2010).New Generation, Great Expectations: A Field Study of the Millennial Generation Journal of Economics and Psychology, 25(2), 281-292. doi:10.1007/s10869-010-9159-4Robbins, S.P., Decenzo, D.A., & Coulter, M. (2013). ). Upper Saddle River, New Jersey. Prentice Hall. Sinar, E. (2013). IS THE MILLENNIAL GENERATION READY TO RIDE?. Training, 50(4), 20. Retrieved from https://search-ebscohost-com.csuglobal.idm.oclc.org/login.aspx?direct=true&db=bth&AN=89045539&site=ehost-live
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