Knowing your customer will only help you know better how you can help them and what you can help them achieve. You will also meet those customers who are there involuntarily. Knowing how to handle these customers will only help you in your future. Know that not everyone wants to come see you. Knowing that not everyone needs help, they are there because they have to be. This is where you, as a social worker, need to know how to handle these clients. You still have to deal with them, so do the best you can at what you can do. Stay strong in your values and show them as best you can that you are there to help them honestly. You will want to help them create the operational change in their lives that they need. Show them the tools they already have and show them how they can use them. Building that strong bond with them will show them that there is someone out there who is willing to help them and not just sweep them under the rug. I just have to say at this point, I know that once I get into this field I will have clients who won't want to be in my office. But I will do everything in my power to show them that I am there to help them. I will do it
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