Individual care needs are vast and ever-changing. Each patient has their own set of experiences, background, values ​​and beliefs that will influence their care needs. By understanding this concept, a nurse is able to get to the core of how and why a patient came to be in their care and implement interventions in line with the patient's background to ensure their return to everyday life. They form the very foundations of nursing and therefore their importance must be known. Therapeutic relationships and caring attributes are a strong theme within patient health needs, as they are built on developing goal-directed relationships through communication on an emotional level. The development of therapeutic relationships and its importance to individual care needs will be explored in relation to the ANMC domain “collaborative and therapeutic practice” and the video “Effective communication in nursing”. Themes of patient care, professional and nurse image, behavior, and health outcomes will further help understand the impact therapeutic relationships have on meeting patient needs. Preheim, Armstrong, and Barton (2009) suggest that the core of patient care is the therapeutic relationship. between nurse and patient. When done effectively and with a caring attitude, individual patient needs are verbalized, trust is built, and collaborative healthcare decisions can be made. Webster (2013) explains that therapeutic relationships include demonstrating respect and compassion while listening to the patient. Webb (2011) explains that the nurse has the responsibility to interact, educate and share information with the patient's best interests at the center of care. However, as seen in the video, inef...... middle of paper...... video of. The professional nurse inappropriately uses technology that limits communication between the patient and the nurse. The nurse is seen taking out his cell phone for a personal phone call in the middle of a health assessment and is also on Facebook while the patient expresses his concerns. These actions were unprofessional and legally the Navy did not comply with ANMC 9.2 standard. This standard reports that professional nurses should communicate effectively with patients to facilitate individualized care. Its importance to the needs of the individual patient lies in research suggesting that lack of patient communication is related to reduced levels of patient compliance in their own care (Clickner and Shirey, 2013). In fact this leads to an attitude of mistrust towards nurses and inhibits their ability to facilitate the care of the individual patient.