INTRODUCTION: BHP Billiton is one of the most prominent and leading companies primarily dealing with global resources. It is a major producer of raw materials such as iron ore, oil, gas (both conventional and unconventional), copper, energy coal, aluminum, silver and nickel. Developing long-term shareholder values ​​is their goal which can be achieved by developing, creating new innovative methods of commercializing natural resources. It has over 100 ongoing operations in 25 nations around the world, demonstrates its global presence, and is headquartered in Melbourne, Australia (Thompson & Macklin, 2010). History: Basically the history of BHP Billiton begins with the story of two companies and their merger. In 1851, a tin mine was discovered on Billiton Island in Indonesia and Billiton subsequently became the largest producer in the mining industry. On the other hand, in Australia silver, lead and zinc mining was discovered in Broken Hill (BHP) in 1885. In June 2001, BHP and Billiton merged together and a new large global resources company was formed. This company celebrated its 150th anniversary in 2010 (Grant, Butler, Hung & Orr, 2012). Structure: Every organization has a different structure from others and is fundamental to achieving goals and objectives. Organizational Structure BHP Billiton is productive as BHP Billiton Plc and BHP Billiton Limited have merged to form a dual-listed company. These two companies represent themselves as one unit and have engaged the shareholders of both companies through contractual agreements. They invite shareholders to the annual general meeting which selects the board of directors. Both are managed by 13 directors of which 1 executive and 12 non-executive (Jia and Toma...... at the center of the document ...... have identified the key factors that have influenced the external operations of the organization. These factors have been identified by the organization and take appropriate measures to provide unique customer service and solutions according to the market conditions While on the other hand the competitive environment analysis of the industry describes the level of competition in the industry, BHP Billiton is ranked among the top leaders in the world of natural resources due to its resources and portfolio. Among all the five forces of Porters framework, the bargaining power of suppliers has influenced this organization a lot. The increase in labor expenses and shipping forces them to increase the prices of the company's products, three key success factors are identified: skills, exploration and sustainable development which play an important role in providing quality services.